Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to providing reliable shipping services and ensuring your order arrives safely and on time.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Methods
We currently offer the following shipping options:
Economy Shipping
- Estimated Delivery Time: 5–8 business days
- Shipping Fee: Free
Standard Shipping
- Available for orders $55.00 and up
- Estimated Delivery Time: 3–5 business days
- Shipping Fee: Free
Please note that delivery times are estimates and begin after your order has been shipped. Actual delivery times may vary due to carrier delays, weather conditions, holidays, customs clearance, or other unforeseen circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to become available.
Shipping Address
Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for delays, returned packages, or delivery issues caused by incorrect or incomplete address information provided by the customer.
Lost, Delayed, or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact our customer support team as soon as possible. We will work with the shipping carrier to investigate the issue and assist you with an appropriate resolution.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: tophergaston97@outlook.com
Our customer support team will respond as soon as possible.